FlyerTalk Forums - View Single Post - Can't book using reward points - suggestions?
Old Jan 29, 20, 4:08 am
Join Date: Jun 2016
Posts: 15
Can't book using reward points - suggestions?

Seems that there is an issue at Accor on the new site where you can't book using reward points. I am trying to use mine before they expire but have had no luck. On the site, I have tried with several hotels that show they accept points for payment but at no point in the transaction does it allow me to apply my points. Called the reservations team and they can't do it either. Customer Care acknowledged a technical issue on the site but don't really seem to be doing much to fix it.

Has anyone successfully been able to use their points to make a reservation recently? Any suggestion on how I can do this before my points expire?

Thx in advance.
balsingh is offline