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Jan 29, 2020 | 3:36 am

#5428

highupinthesky

Join Date: Mar 2016

Location: Preferable @30.000 feet

Programs: More than one

Posts: 1,673

Quote:

Originally Posted by RedChili

Is there any email address for EB?

I had a Hertz car rental that didn't appear in my account, but Hertz claims that the miles were processed in December, which probably means that I have to contact EB to check why it's not in my account, and I don't want to call for such a trivial matter.

There is dedicated mail address for diamond members, but I don't think for other member levels. There you have to use the normal customer service online forms or call in. Isn't there a retroclaim form for Hertz on the SK EB member site, like for airlines etc.?

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