Originally Posted by
USFlyerUS
So AA was able to get you a different seat in J but you still canceled the flight, are writing Doug Parker, cancelling all your AA-branded credit cards, and donating your 1,000,000+ miles? You weren't bumped back to Y or W? IMHO, while the seat change is annoying, it's hardly worth the effort to do all that and call it "outrageous". Every J seat is an aisle seat. As others have said, there could be legitimate reasons AA could not share with you that your seat got changed. And, FYI, DL also changes seats, so switching to DL for this reason won't prevent such a thing from happening again.
I haven't thought about Air Marshall scenario which [MENTION=9533]globetrotter4$[/MENTION] mentioned. I am giving some serious consideration to it. But I must say, if this incidence is the only bad experience with AA in the recent years, then I would not pay much attention to it. Overall AA management is not up to the expectation and has become a race-to-the-bottom. I haven't flown Delta ever, and don't know much about them. But I keep hearing good stories about Delta everywhere.