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Thread: eUpgrade time to return/refund credits to account
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Old Jan 27, 2020 | 6:19 pm
  #5  
kenlor
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Join Date: Jan 2017
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Originally Posted by kenlor
I've been waiting for credits to be returned for a failed upgrade request from a flight on Nov 26. I finally sent them a request for a refund of eupgrade credits using the form (https://www.aircanada.com/ca/en/aco/...repancies.html) on Dec 23. Will see how long it takes to process it.
Good News: Audrey returned the credits to my account yesterday (Jan 26/20). So it took 5 weeks from filling out the form to get them back.

Not-So-Good News: They still expire Feb 2020 so after not being able to use them on any of my 7 flights taken in January, I now have just 4 weeks to book and fly if I want to use them. Off to see what I can find!
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