A bit over a week into my adventure with lost and found to track down an iPad. Every day that goes by, I fear I’m less likely to get it back despite that it was found by the gate agent and they called me to arrange pickup the next day, which didn’t come to be.
It shouldn’t be hard to match, my phone number and FF# is on the screen (when powered on). In hindsight I would have added my name and address, but I was in a bit of a panic to mark it lost while it was still in WiFi range (it worked, and it’s how I got the call originally).
a couple of questions
Does anyone know how the process works for Houston corporate lost and found?
- Do they batch process items (I.e. Tuesday is iPad day?)
- how do the lost items get to IAH? Air cargo or ground shipping? (This influences my expectations for how long it will take)
- do they power on devices (and charge if necessary) for lost and found matching?
- how long did it take for others here to recover stuff from Houston? (I’m inspired by the laptop story above... two days before the 30 day cutoff)
- if I update my lost report or file a new report with the full information, does it improve my chances? (I’ve already added everything I can on it including serial, etc)
background
Left an iPad onboard and it was recovered by gate agent when I arrived at DEN on Jan 16th. I realized I had lost it when I was nearly home and marked it as lost on “find my” with a note to return to United, lost and call me with my f frequent flier number so they can identify me.
I got a call from the gate agent from a United Airlines number and I arranged to pick it up the next day; they would keep it in the managers safe. When I got there the next day, it was gone. Since then, nobody can really tell me for sure what happened to it. The GS team actually had a record that it was recovered, but didn’t grab it from the gate agent since we had already been in touch. Gate agents said safe was swept the next day. Lost and found guy says he ships everything to Houston. GS line says hopefully Houston finds it. (?!?)