FlyerTalk Forums - View Single Post - Is an "eTicket Itinerary and Receipt" a legally binding document?
Old Jan 26, 2020 | 3:10 pm
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jsloan
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Originally Posted by shdflyer
I just booked an award ticket for a family member who has no status. Emailed receipt shows $0 bag fee for bags 1 and 2. I have Gold status.
What's the route and class of service? Does it show the regular price, struck through, or does it just say $0?

UA is required to print the luggage allowance on the receipt. I don't know about "legally binding," as it's often wrong, especially where partner flights are concerned, but I might be willing to press the point and find out what the DOT thought, if the situation warranted.
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