Originally Posted by
shdflyer
I just booked an award ticket for a family member who has no status. Emailed receipt shows $0 bag fee for bags 1 and 2. I have Gold status.
What's the route and class of service? Does it show the regular price, struck through, or does it just say $0?
UA is required to print the luggage allowance on the receipt. I don't know about "legally binding," as it's often wrong, especially where partner flights are concerned, but I might be willing to press the point and find out what the DOT thought, if the situation warranted.