Originally Posted by
synergistic
Like Tanic, I've seen this happen in the middle of the night more than once. Could never replicate in the light of day, so had assumed it was somehow user error. Somehow not surprised that it's a WN IT issue.
Hi FT Friends!
A few quick updates over Sunday morning coffee.
We discovered the root cause on the issue where the low fare calendar gives an error around midnight central time for one hour. We have a ticket opened with our engineers to resolve this in an upcoming release. I apologize for that trouble as we want your bookings every hour of the day
. I’ll let you know once it’s resolved.
We have recently amped up the amount of optimization testing we are doing in our Shopping and Booking flows on southwest.com. At times you may see things change which is likely due to a test. We’re working hard every day to make sure this is the easiest and fastest experience possible when you choose to book with us. The missing Low Fare Calendar icon is due to an active test of various ways to highlight the LFC In the booking flow. A control test is in place where the icon was suppressed for a small portion of our visitors. If you are in that test you can still navigate to LFC by clicking the Southwest logo, then click Flight in the global navigation, then click Low Fare Calendar. This test should end in the next week.
I’ve started posting our monthly release notes over at Southwest Community.
You can find the release notes here If you think that is helpful and something you want each month, please let me know either through PM or giving a love click over at SWA Community.
As always, thanks so much for choosing Southwest!