Originally Posted by
jib71
Wouldn't be anywhere close to plenty good in Kabukicho... which is my way of saying that the service level agreement should reflect local requirements. What makes sense for one market doesn't for another. Putting a blanket requirement for 24 hour operations on every store to maintain brand standards is kind of stupid.
Twenty four hour operations are more about sustaining the supply chain than customer convenience. Because truck drivers work at all hours, you don't have to worry about timing when the stores are staffed 24/7. But that assumption no longer holds true if the stores close, so there will be more work required in coordinating the supply chain, most likely increasing costs overall.
Family restaurants are also jumping on the trend away from 24/7 operation:
https://www3.nhk.or.jp/nhkworld/en/news/20200120_34/