Originally Posted by
eigenvector
Do I understand correctly that you cancelled only half of a round-trip fare? This isn't going to give you any residual value, because the fare for YWG-PVG-YWG (what you paid) is likely much less than YWG-PVG (what you flew). There's no fare difference in your favour to be returned or credited.
I cancelled because the I had already left by the time the waiver was announced.
I have been told that I can apply the residual value to a new ticket and that is what AC’s website says as well.
So what can I get, if anything? No one can provide me with a dollar amount...