FlyerTalk Forums - View Single Post - COVID19: UA Extended 80 JAN 31 2020 PlusPoints → APR but NOW → OCT 2020
Old Jan 25, 2020 | 2:48 pm
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Kacee
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Originally Posted by jsloan
the insistence on not extending points that might have resulted from RPUs is baffling.
Originally Posted by JAaronT
it’s dumb they’re being nitpicky when they went and massively changed the system.
It's certainly customer unfriendly, but at least to me it is not unexpected.

There's a conflict between the notion of "PlusPoints are now totally fungible" vs. "RPUs have never been extendable" and I'm really not surprised the company's official line follows the more restrictive approach.
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