FlyerTalk Forums - View Single Post - COVID19: UA Extended 80 JAN 31 2020 PlusPoints → APR but NOW → OCT 2020
Thread: COVID19: UA Extended 80 JAN 31 2020 PlusPoints → APR but NOW → OCT 2020
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Old Jan 25, 2020 | 1:42 pm
  #310  
kb1992
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Originally Posted by MatthewLAX
Tried to extend 20 points yesterday and was denied (by a very nice agent). Really sad logic.
My friend who used all his GPU, and only had one RPU converted to 20 PP.

He tried to extend 20 PP to April, but failed. Funny he got some nonsense email from MP

================================================== =====================

Dear XX

PlusPoints are valid through January 31, 2020 and travel must be completed by the expiration date. I’m sorry, but we’re unable to extend them past their expiration.

Whenever possible, we try to accommodate our customers' requests. I'm sorry we're unable to do so in this instance. We value your business and look forward to serving you in the future.

Regards,

MileagePlus® Service Center
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