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Thread: Houston flight no IFE & old plane
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Old Jan 24, 2020 | 8:00 am
  #3  
Filthy Monkey
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Join Date: Jan 2006
Location: Glasgow / London
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The recommended compensation level (the max they can offer onboard) in the service recovery framework for faulty IFE in J is 15,000 Avios or a £75 e-voucher, so don't accept less than this from Customer Relations.
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