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Thread: can seat fee on basic economy tix be refunded if flight changed due to weather delay?
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Old Jan 23, 2020 | 12:38 pm
  #5  
Vangrovsky
 
Join Date: Jul 2019
Posts: 336
Originally Posted by GNRMatt
Good agent! I wish more were willing to do things like this.

probably takes 2 clicks to give the customer *any* assignment

I won't be surprised that it takes 5 to 10 clicks to process a refund.

but a happy customer is worth more than gold.
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