FlyerTalk Forums - View Single Post - City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN
Old Jan 23, 2020, 11:42 am
  #3185  
pjs
 
Join Date: Mar 1999
Location: Alpharetta, GA, USA
Posts: 948
Originally Posted by ValueAdd82
I had my banker submit a manual request for the credit since it has been over two weeks, and the request was denied. I submitted receipts and my charges included pet fees and seat upgrade fees. Apparently those don't qualify for reimbursement anymore, only change/cancel fees, in flight food, checked bags and a few other very limited options are reimbursable. I think you all waiting for AA GC reimbursements are SOL. I'm just going to cancel, this card is totally worthless now.
Thanks for the data point. Ignore the people asking for "evidence" like this is CSI. I went ahead and downgraded to the no annual fee Visa Signature version. If you could trust CNB to value the points consistently, this card actually has better bonus categories. Had to contact my banker and he sent me a form to sign via email for the downgrade. Interestingly, my AF hit last year on 1/18 but has yet to hit this year.
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