FlyerTalk Forums - View Single Post - can seat fee on basic economy tix be refunded if flight changed due to weather delay?
Thread: can seat fee on basic economy tix be refunded if flight changed due to weather delay?
View Single Post
Old Jan 23, 2020 | 8:47 am
  #3  
Vangrovsky
 
Join Date: Jul 2019
Posts: 336
Originally Posted by GNRMatt
Contact them via the website. Stick strictly to the facts stating that his flight was changed and he did not receive the seats he paid for and that he'd like a refund for those specific seat purchases.
got a callback from AA.... the agent did it the easy way.... she gave him an exit row aisle seat on his return nonstop flight.(which would have cost $56).

Now there's no need to go through a refund process. Sweet! I just love it when employees offer customers fast and easy resolutions!
Vangrovsky is offline  
Reply