FlyerTalk Forums - View Single Post - Citi retention offers (2018 - 2021)
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Old Jan 23, 20, 3:07 am
Join Date: Jul 2003
Location: SJC
Programs: AAdvantage 2MM+ Lifetime PLT; BA, CO, UA, US; SPG; HHonors Gold
Posts: 739
Citi AA Business
Minimal spend other than to meet sign up bonus
Was told transferred to "retentions" and was told there were no offers. When I told them to close the account the rep said "a different department handles that" and was transferred again.
Chatted with the 3rd rep for a few minutes and said I wanted to cancel the card unless they had any offers. He said if I spent $1,000 in 3 months they would credit back the $99 annual fee.
I'm thinking of churning this card but still working on a $10K spend bonus offer from USBank so was happy for the delay.
Not a great offer but accepted.
rj123456 is offline