Originally Posted by
San Gottardo
I am checked in for a flight that leaves in two hours. I cannot take it. Can I cancel online? When I go to "manage my itinerary" on the mobile app the option "cancel itinerary" is greyed out.
Do I have to check myself out and then I'll be able to cancel? Or is cancellation not possible that close to departure?
I can't call B6, I am on the phone with something more urgent.
Thanks
I can’t guarantee your will be able to cancel this close in but if you can, you definitely have to undo the online check-in first.