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Old Jan 21, 2020 | 2:45 am
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thijsseh
Ambassador, Emirates
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Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
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Originally Posted by pollycat
Got messages on the Emirates app, website, e-mail, etc. telling me that I can check-in online but, when I go to do so, I get:

"Sorry, you can’t check in online as you're either connecting from another flight or another airline, or your flight is not currently open for check-in. Please check in at the airport or try again later."

Flying in F from HKG to DXB, then DXB to MAN, all on one booking and all with EK.

Any clue why I'm getting the above message?
It MAY have to do with a document check being required. That seems the most common reason for inability to check in on-line.
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