Originally Posted by
cblaisd
Relatively new to IHG; be gentle
Is the above still the procedure for booking someone where you don't want your own credit card/name linked to the reservation? (What info will be needed about the guest in order to book?)
Is the "IHG Helpdesk" one number for every elite level, or is there a special line for Platinums?
Any opinion on whether the IHG Twitter folks could do this, so as to avoid a phone call?
Thanks!
Sorry, award nights will require a CC/DC to guarantee your award booking (eg no show, odd no cancel awards) whether made online or ringing an IHG services helpdesk person
Legally (don't shoot this messenger) you can not provide someone else CC info/number, even if you somehow know it. As such the donor of points is really stuck with providing their own CC details when donating an award night to a n other.....
Possibly ...if you ringup as a pair on same phoneline (or conferenced in) then a)you the donor & b)the recipient on the one call, you can do security to donate points and recipient can confirm details including the recipient CC details