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Old Jan 20, 2020 | 11:14 pm
  #10  
daniellam
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Originally Posted by CurbedEnthusiasm
I called the CX English customer service line from the USA a few days ago and I would have guessed I was calling Hong Kong, not the Philippines, only based on the accents. Customer service was excellent on both calls.
The North American call center is in Vancouver. Most of the agents working there are originally from Hong Kong which explains the Cantonese accent.
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