FlyerTalk Forums - View Single Post - Barclaycard AAdvantage Aviator Silver and Red Cards (master thread)

Jan 20, 2020 | 1:27 pm

#571

TWA884

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Quote:

Originally Posted by apeortdz

My Wifi charge on 31Oct (on American) posted as "Panasonic AA." Not credited yet but I'll give it more time.

Quote:

Originally Posted by apeortdz

I keep getting the runaround from Barclays about the WiFi credit. My charge was from 31Oct and it has not yet been credited. I have called three times and I get a different answer every time. Today they said that Panasonic-AA WiFi charges are ineligible and I should read the T&Cs. I just checked the T&Cs and there is nothing that would indicate this. Has anyone else ever heard such nonsense?

Thanks for the reminder. I checked and I never received credit for the $19 WiFi charge from my AA flight from HND to LAX at the end of September.

I called Barclays and the CSR manually processed the credit for the charge. When I asked why it was not processed automatically, she said that their system is programmed to pick up the term "WiFi". Since was billed as "Panasonic - AA", it was not recognized as a WiFi purchase.

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