FlyerTalk Forums - View Single Post - Upper Class vs. Delta One
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Old Jan 20, 2020 | 10:51 am
  #11  
mctaste
 
Join Date: Dec 2019
Posts: 452
Originally Posted by HDQDD
VS if you want more attentive service. DL if you want to sleep (better beds).

I've noticed a disturbing trend on DL D1 TATL flights the last 2ish years. About 30 minutes after the meal service the FAs stop coming around. If you're sleeping, no biggie, but if you're like me and can't sleep on planes, I prefer to have some wine (esp on a daytime Westbound flight). Having to take your glass up to the galley less than two hours into the flight for a refill is sub optimal service and makes one feel like a bloody alcoholic. They're really nice in the galley and I've never had a DL* FA cut me off, but still, I think at the very least coming around every 30min or so should be a minimum requirement for your top tier product. Yeah, I could push the button, but I don't want to be "that guy". On VS, even in Prem econ, they are far more attentive throughout the flight.

*Did get cutoff (by association after a friend got intercepted trying to open the closet to take a leak) by a UA FA once flying NRSA on ORD-HKG. Then she cut us back on a few hours later.
I would rather be the guy using a button for its intended purpose, than the guy walking his empty glass up to the galley on the regular.
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