It's on the website in a couple of places, once on the virtual assistant and once in the T&Cs. Greater China is the only tricky place where it is essential to phone, for the rest I have booked several times for friends and family using the website, ensure you put 2 people on the reservation then you will be able to add a second name. The only other thing to be wary of is that reward nights requires a credit card guarantee still and there is a slim chance the hotel may ask for the original card, I usually email the hotel in advance to query this.


50. If a third-party beneficiary (instead of the Member who made the relevant booking) intends to check in at any Greater China properties (Mainland China, Hong Kong, Macau, Taiwan) with a Reward Night, the Member must call the IHG Rewards Club Customer Care Centre no less than 7 days before the Reward Night stay date. Member must provide specific personal details of such third-party beneficiary as requested by SCH for its registration and validation purposes. To change any provided information, the Member must follow the same procedure mentioned above. If the Member fails to provide and/or change the requested information on time or the information provided is not correct for any reason, the third-party beneficiary will not be able to check in at the front desk and the relevant booking will be cancelled. The above requirement for third-party beneficiary check-in applies to all Reward Nights earned through Stays, Points, promotions, or in any other way.