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Old Jan 20, 2020, 9:10 am
  #9  
Duck1981
 
Join Date: Feb 2017
Location: London
Programs: BAEC Gold, Marriott LT Platinum
Posts: 2,334
Originally Posted by wilsnunn
I was flying on my birthday last year with Mrs Wilsnunn, she called BA beforehand, and mentioned to both the check in agent and the boarding agent, and she was told that there would be a signed card for me on the flight. During the flight there was no sign of it so she asked the CC who told her that they do not do this kind of thing and that whoever told her the card would be there was wrong!

Glad to see that you recieved something as a nice surprise and glad it worked well for Mrs Duck1981. Mrs Wilsnunn was left rather disappointed by how they acted when she tried to do it for me.

Oh dear! I can imagine her disappointment. Sorry to hear that.
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