FlyerTalk Forums - View Single Post - Even status can't call AA customer relations? Any tips to status match elsewhere?
Old Jan 19, 2020 | 7:50 pm
  #39  
Antarius
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Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Explorist
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Originally Posted by enviroian
OP take your hard earned money to UA as others have said. You’ll be happier. Gold through EXP customers are of zero value and considered a nuisance customer to AA. CK is the only tier that means anything to this horribly run airline.
Simply put, it is a balancing act. What other airline allows me to book a 240 USD roundtrip to China and upgrade using an instrument? DL is better overall, but their elite program is not. UA.. not a chance. They're better than they used to be, but still generally mediocre and FT cribbing aside, AAdvantage runs circles around MileagePlus.

I've considered moving to DL especially with the horrid summer of 2019 when almost every flight was delayed and I resorted to carry duct tape in my backpack for minor issues, but despite living in 2 UA hubs - not a chance I'm moving to them.
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