Originally Posted by
TGLoyalty
Was this a pre paid or pay at property stay?
i would contact IHG to claim the points as they should be qualifying same as if you used Virtuoso etc
It was the flexible rate, which I paid at the property.
Indeed, I will take it up further with IHG.
As far as I remember, I didn’t have any issues with my last IHG booking through FHR, but that was some time ago.