FlyerTalk Forums - View Single Post - Marriott Travel Packages [** Discontinued Jan 19, 2022 **]
Thread: Marriott Travel Packages [** Discontinued Jan 19, 2022 **]
View Single Post
Old Jan 18, 2020 | 6:38 am
  #245  
Counsellor
40 Nights
5M
100 Countries Visited
25 Years on Site
 
Join Date: May 1998
Location: Naples FL, Munich DE
Programs: UA MM, AA 2MM, Marriott LT Titanium, Hilton Gold
Posts: 6,813
Originally Posted by potm
I made a few more reservations, same thing again. Been told that they have been attached successfully but there's no way of knowing until I can confirm it with the hotel.

They also didn't use the ones closest to expiry as I stressed multiple times, spelt the name of my additional guest incorrectly for one of the reservations and put 3 guests (only asked for 2) down for one of the reservations resulting in it now showing extra person charges.
This certainly isn't the old Marriott Customer Service! Why they changed everything to "sloppy" is beyond me, but it was NOT a good idea.
Counsellor is offline  
Reply