Originally Posted by
puck021
I’m confused. You said they were deposited the next day but then they weren’t deposited? If they weren’t, I wouldn’t let it slide. Contact the hotel manager directly and then kimtpon.
Two different stays, one on the 25th and the other on the 31st. The comment about points not deposited was associated with the stay on the 25th. So the 5k points for the stay on the 25th failed to get deposited. The 5k points for the stay on the 31st were deposited and showed up the next day.