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Old Jan 17, 2020 | 10:22 am
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chinmoylad
formerly known as deathscar
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REVIEW: Four Seasons Resort Langkawi + site visits to Ritz-Carlton and The Datai

Disclaimer: Hosted by the Four Seasons, thoughts below are my own, not in any obligation to write this review on FlyerTalk.
Also, I was given special permission to fly the drone at select times etc. If you are intending to fly, please check with the hotel for permission prior to see if they would even let you fly or if it would completely not be allowed.

Full review is here with more photos: https://www.thesuitelife.com.hk/four...kawi-malaysia/

As always, feel free to ask any questions about the Four Seasons or the two resorts I visited and I'll do my best to answer.

(There are actually more photos - including some really nice wildlife ones I'm very happy with - but Wordpress has screwed up. They'll be up on the Facebook page as an album).


Four Seasons Langkawi aerial overview


Beach, looking north


Pavilions


Four Seasons Langkawi from distance


Royal Beach Villa



Cabana



WHAT WE LOVED

  • Location. Aside from the unfortunately unsightly factory visible to the southwest of the resort, Four Seasons Resort Langkawi sits in a secluded area, between one of Langkawi’s oldest and largest mangrove forests, in front of stunning limestone karsts, and a beautiful kilometre long beach. Southwest of the resort are some homestays, restaurants and a village, and although the beach is public, the Four Seasons occupies a generous 500-metre (or so) long stretch that feels totally private.
  • Service. On the whole, service was good, warm and friendly, and we were particularly impressed with:
    • Staff remembering us the second day we went by to the Adult Quiet Pool, we were welcomed back by name, and greeted accordingly each time, even being offered the same cabana (if available) at the Adult Quiet Pool that we enjoyed the first day.
    • We are big Liverpool fans, and the Champions League Final, featuring Liverpool and Tottenham, was played (late night/early morning) during our stay, which Liverpool won. The following morning, upon our return from lunch, we came back to our room to find a beautifully decorated cake saying ‘Congratulations’ in Liverpool red colour.
  • Adult Quiet Pool and cabanas. Probably my favourite part of the resort along with the beach, and where where I spent the most amount of time was the Adult Quiet Pool – a long 55-metre infinity-edge pool overlooking the beach and the bay, with private cabanas tucked along its edge (and from where you can access the pool directly). The cabanas have stoned walls on each side for added privacy, and are perfect for lounging around with a late/lazy lunch.
  • Pavilions. There are 91 pavilions and villas at the resort, including:
    • Pavilions. Set inside multiple two-storeyed structures spread out around the resort featuring garden-view and partial sea-view, both 68 sqm/730 sq ft, with either ground floor (a verandah) or upper floor (wraparound terrace) options.
    • Villas. There are multiple villa types, including Beach Villas that offer near-direct beach access, but families will want to know there are great family options that can accommodate larger groups/families with younger children such as the Deluxe Family Beach Villa with Plunge Pool which accommodates 5 adults or 3 adults and 2 children in a king and two twin-beds, all the way upto a Three-Bedroom Family Garden Villa with Pool. However, the showstopper is the presidential villa, the two-bedroom Royal Beach Villa which is a private, standalone 1,400 sqm/15,075 sqft secluded villa that sits a bit further north of the main resort, almost on its own private stretch of sand, and a gorgeous infinity pool.
  • Bathroom. The bathrooms are huge, even by resort standards (and considering the size of the pavilions). In line with the resort’s Moorish themes and feature, feature an enormous Turkish bath-style soaking tub with a skylight.
  • Activities. Probably our favourite part of the resort was the guided Mangrove Tour with naturalist Aidi, who has worked with the resort since opening some 14 years ago and is a gem of a guide and person himself! Aidi’s knowledge of and passion for nature shines through in even a chat with him, his bubbly personality lighting up even more when talking about the monkeys, eagles and many fauna and flora found within the island’s sensitive ecosystem. Aidi also managed to guide us to spots and areas in the mangrove that were less disturbed by other tourists, although overcrowding is possibly something Langkawi will have to deal with (if not now, then in the future). Aidi was also proactive enough to ensure the boat tour was amply stocked with cold drinks, towels and snacks, and as an avid photographer himself, assisted me in improving my wildlife photography skills.
    At its heart, Langkawi is a nature destination, from scores of types of different apes and monkeys to eagles, kites, snakes and more that are easily visible on tours, and many of the activities revolve around this.
    For a beach resort, surprisingly the beach itself is sparsely used at the resort by many guests.
  • Family. This is truly a great resort for families, as Four Seasons resorts tend to be – in addition to the family-friendly villas on offer and a separate Family Pool that welcomes young ones, there is also a Kids’ Club and activities geared for kids and younger adults/teenagers alike. Most activities focus around Langkawi’s incredible nature reserves.

POINTS TO NOTE

  • Refurbishment. We do think the resort is in need of a refurbishment and heavy maintenance work, and does look dated and worn in many parts – particularly in-room. In addition to that, the water pressure both in-room and also at the Adult Quiet was very low.
  • Beach Villas. We only had the chance to see one of the Beach Villas – while the villa itself is impressive in its interior space, the plunge pool is very, very small and not ideally placed for a nice swim. Additionally, we thought the outdoor space could really have used some work to spruce it up, but there is plenty of outdoor space available!
  • Design. The Moorish architecture is a bit jarring initially as it doesn’t really provide a sense of place, but the subtlety of the architecture in the rooms eventually grew on us. However, the resort’s walls covered in various hues of blue were a bit off-putting. We were surprised to learn this is actually a Bill Bensley-designed property, as it doesn’t really have many of his signature marks. Overall, not the biggest fan of the design of the resort. Other than the Moorish architecture, the style is actually quite enjoyable with earthen tones and stone-walling throughout. The pavilions in style are loosely themed on kampungs, traditional Malay dwellings.
  • Layout. The resort is quite spread out (about 400-500 metres as an estimate from end to end not including the Royal Beach Villa with Pool), and you will typically need the buggy to access most points. If you are only staying for a few nights, the layout of the resort is actually a bit confusing (particulary with regards to trying to walk to places as it doesn’t really follow a set pattern for the footpaths), but you might familiarise yourself more the longer you stay.
  • Attention to detail. There were some areas, both design and service-wise, where we think a little more attention to detail would have added that extra oomph factor that we would have expected from a Four Seasons:
    • Returns from long tours in the heat and humidity, even when organised with the Four Seasons, where not greeted back at the resort with cold towels and drinks
    • Because of its position, the table at the sunloungers by the Adult Quiet Pool (near the foot of the lounger) is always outside of the line of the shade the umbrella can provide meaning cold drinks get warm very quickly in the sun.
  • Beach necessities. For a beach resort, there are a lot of items that are beach/sand/water-related that aren’t readily provided in-room or arund the resort (so be sure to bring your own), including:
    • Beach hat
    • Beach slippers
    • Water pails or foot rinsing/washing facilities at key entry points at the edge of resort/beach to wash feet with (only a full on shower near the Adult Quiet Pool).
Some things I didn't really mention/point out:
  • I didn't try the spa at Four Seasons, just did a visit. It didn't really draw a response from me so left it out. I did think it was a bit hot (lack of cooling). Again, this is perhaps where the resort shows its age somewhat - the spa suites weren't particularly impressive.
  • Food was decent throughout but it didn't really swing either way so I didn't really mention it.
  • It's become a laughing joke that seems to follow me everywhere now - housekeeping interrupting the moment I or my partner return back to my room after a long excursion/being out/just step into the shower etc. Happened twice at Four Seasons (just happened to us at Capella in Ubud too, all follow ups to my former partner's issue at Four Seasons Koh Samui.) Hilarious. Maybe all the hotels (except the Amans seemingly) are conspiring to do this. Or maybe all the hotels (also apparently except the Amans) have a reverse trigger in place letting housekeeping know the minute I enter the room, and that's when the staff are sent scurrying out to disturb me.
Site visits to...

RITZ-CARLTON LANGKAWI

  • Can't say I really like the location of the Ritz-Carlton Langkawi - while both Four Seasons (apart from the factory) and The Datai feel somewhat secluded, if not entirely, Ritz-Carlton really feels like you're just off the outskirts of busy Langkawi (at least not in it I guess). There are lights in the distance, airport nearby etc.
  • The biggest problem for me with the Ritz-Carlton is that while it does have both a jungle and a beach component, it doesn't really excel in either.
  • The jungle isn't really...there. The beach is tiny, compared to both The Datai, and certainly compared to Four Seasons.
  • The spa suites are pretty cool - does remind me a bit of the W Maldives though for some reason.
  • It is, however, a very beautifully built resort. I could see why this was in line for being a Reserve property, but sadly, the not ideal location and high key count (although I think they've now removed this? Zadun has around the same number of keys as this property does) let it down.
  • The rooms are actually very nice, even if the design is a little bit 'standard' (but nicely done). I think for what they charge, you should ALWAYS opt for a Rainforest Villa here - MINIMUM (unlike Four Seasons/The Datai where I think you can getaway with the pavilions/suites). Despite the beach not being huge etc, the Beach Villas here are actually quite nice! It's the Ocean Front Villas that I wasn't too impressed by (the interiors are fine) - specifically the views/lack of privacy on the outdoor deck.
  • Villa Mutiara - which is their 3 bedroom 'presidential vill'a - literally does have its very, very own private beach. I didn't get a chance to see the actual villa itself as there was work being done it on during my visit, but I saw the beach element and the outdoor spaces which are very nicely done.
  • F&B is very, very, very reasonably priced. But that does draw a local/wider crowd to the resort as a result as they push this quite hard - think brunches, lunches, afternoon teas/cocktails, themed buffet dinners etc.

THE DATAI

  • Might be one of my favourite properties in the world and I haven't even stayed there yet (trying to do it this year). If this were built with ~30-ish rooms, it could easily have been an Aman. Even for a 100+ room property, it is absolutely gorgeous.
  • The beach villas are really quite nice, if a little overpriced IMO. I personally think this for all of Langkawi - the beach is just a bonus - it's really a jungle destination (and certainly in the case of The Datai - a jungle resort), with the added bonus of a beach. Love the rainforest villas.
  • The refurb is really spectacularly done.
  • Spa suites are gorgeous, especially the one by the creek
  • The Datai Estate (5-bedroom) is very nice - would be even better in this particular case if it was beachfront for what they charge. The good thing is it can be split and rented as a 2- or a 3-bedroom (but it does cost quite a lot comparatively - so best to go with enough peopel to fill up the 5-bedrooms).
  • The Thai restaurant is seriously, seriously good. When I go back, I might just eat there all the time.
  • Just FYI, kids welcome at the property but it can sometimes be difficult to accommodate - need to watch out for room types and where to place them based on age (and open spaces etc). Also, the main pool doesn't allow youngsters so you're restricted to the beach pool. I do think with kids, especially really young ones, it's best to get a beach villa. They have a single 2-bedroom beach villa unit as well.
  • In short, I'm really keen to explore more of this as they have made a few more changes since my visit - but I really want to re-experience Langkawi and the area again with The Datai and their boat the Naga Pelangi.

Sadly, didn't get a chance to visit St Regis Langkawi - are the overwater suites there new? I don't recall that before...

I hope this helps - feel free to ask anything!

Last edited by RichardInSF; Apr 23, 2022 at 7:20 am Reason: Post repaired
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