FlyerTalk Forums - View Single Post - Luggage allowance on Reward Ticket

Jan 17, 2020 | 9:19 am

#2

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Quote:

Originally Posted by IluvSQ

I just had the strangest experience checking in for a Garuda flight GCK-SIN travelling in business class on a Delta reward ticket.
I tries to check my 13.5 kg suitcase, and the agent said that my baggage allowance was zero. She asked to see my
ticket, which I had - all 5 pages printed out - and it has no mention of luggage allowance anywhere on the ticket.
I thought perhaps since it was "O" Class she might be seeing 0. but she was sure that allowance is NIL.
It took 2 supervisors and about 20 minutes for them to accept my nag with no charge.
Is this a common occurrence, or did something go wrong with my ticket?

You get the GA allowance since it's an award booking and 1st flight is GA. DL and AA/UA seem to have problems lately with it issuing tickets with NIL allowance when no US segment involved.

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