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Thread: AA Concierge Key / ConciergeKey / CK members lounge (master thread)
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Old Jan 14, 2020, 3:45 pm
  #692  
yellowcalliper
 
Join Date: Dec 2019
Location: MIA
Programs: Concierge Key, Marriot Ambasador Elite, National Executive Elite
Posts: 8
Originally Posted by staren937
Yes - I had $70k spend with 131EQMs and 40 segments (almost all Int'l business / first) and didn't get renewed. I'm also GS on United so moving all of my firm's travel over to them. The unwillingness to give any info pushed me away from American.
American just doesn't get it - they are alienating loyal customers with this inconsistent way of not renewing or recognizing their best customers.
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