FlyerTalk Forums - View Single Post - Transferring/Transit at Istanbul (IST) airport
Old Jan 14, 2020 | 2:05 pm
  #282  
ISTFlyer
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
QUOTE=Salimm20;31949499]Hi sorry I have not been able to pm you because of a message limit so will do tomorrow. It seems I can’t change my own flights due to booking through agent and Turkish Airlines are adamant we have enough time to connect.[/QUOTE]

Your connection time is doable but it's not the low connection time that you should ask for a free change. It's schedule change. If your schedule moves more than 15 minutes, you are entitled for a free change.

You should be able to change your reservation online by the way, in case of a schedule change. Probably, the hotline agent was a newbie
The only exception would be that if you have "Confirmed" any changes by the hotline or by clicking the online button, I am sorry that you won't be able to change your flights for free.
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