Originally Posted by
capedreamer
I don’t think that’s the issue here because the agent claims they don’t see P class for just DEL-YVR either. And I tried searching for this flight on AC.com and the lowest Business Class fare I can find is Z:
https://www.flyertalk.com/forum/31947502-post17.html
I’ve also tried multiple points of sale on EF (US, Canada, India) and get all the same. Odd...
If not married, then I am thinking just a poorly trained agent - that why I suggested you call again.
I do see HUACA worked for you eventually:
Originally Posted by
capedreamer
Ok closing the loop for those interested.
I thought about this some more and didn't think the above explanation made sense since I could opt to only request the upgrade for DEL-YVR and not YVR-YOW. So I called back and the new Concierge agent was able to get it processed by calling "another department". Another case of HUCA working in out, but frustrating that this stuff is so unstraightforward ...