Originally Posted by
UKtravelbear
Are yuu using the 'add booking' function?
scroll down the front screen to 'view all bookings' and click on that
on the next page click on 'add a booking' (if your booking hasn't aready appeared and it's worth refreshing the screen as well) and enter the booking ref if not and it should appear
Thanks, that worked on both the desktop and app. On the app, it required going in through an unrelated booking made directly with BA, and then adding the subject booking. Am I correct that there's no way to get the problem booking reference to stick, i.e. it has to be entered manually each time I want to access it?