Originally Posted by
ryandc99
I still see no value in the concierge. I routinely get amazing support from Twitter team, no matter the agent. Twitter goes above and beyond every time, so no reason to deal with the nonsense of the concierge team. I really wish we could have someone from twitter be my concierge....
We can dream!!
They are useful because you can fire off a request to them, and they usually take care of it (may be a few days).
Can you just DM the Twitter team and ask them to apply a suite upgrade, and not have to "stay on the line" (or whatever they call it)?