I just booked a DONE4 originating in Colombo using the online tool. It surprised me by actually pricing the thing up and letting me confirm the reservation. Half the time it doesn't work.

Anyway, it then told me I need to call the the Malaysia Airlines office in the country where my first flight leaves from to arrange payment.I had hoped to avoid the palaver of having to do that. However, there's a more fundamental problem in that they don't actually have an office in Sri Lanka. Does anyone have any experience with how this works ? Could I just call Malaysian Airlines in the UK where I am at the moment ? Or in Malaysia ?