Originally Posted by
shadowlines
My concierge told me that guest of honors are not eligible for suite upgrades at check in, and that it was only for globalists. I knew this wasn't true, and didn't want to waste time explaining to them their own policy. That was the last time I ever called my concierge. not sure if I can request for a new concierge member.
I still see no value in the concierge. I routinely get amazing support from Twitter team, no matter the agent. Twitter goes above and beyond every time, so no reason to deal with the nonsense of the concierge team. I really wish we could have someone from twitter be my concierge....
We can dream!!