Originally Posted by
sarpotd
United just takes too long to refund the money even when the trip was canceled within 24 hours. This is not the first time. United has taken a long time in other previous instances as well. So what is a reasonable time to give them? I have chatted with them twice and both times they said to expect the funds in 7 business days.
You've given them plenty of time. File a DOT complaint. It only takes a few minutes.