I had bought a ticket on the United website using my travel bank funds and then changed my mind and canceled it within 24 hours. This was on Dec/21/2019 and the funds have not been returned yet to the travel bank as of today.

As part of the same trip, I had also separately paid for, and then subsequently canceled within 24 hours, tickets on Alaska airlines using my credit card. These funds were refunded to my card within 2 days.

United just takes too long to refund the money even when the trip was canceled within 24 hours. This is not the first time. United has taken a long time in other previous instances as well. So what is a reasonable time to give them? I have chatted with them twice and both times they said to expect the funds in 7 business days.

edit: Also the trip was more than a month out. So there is no issue of close ticketing/cancellation.