Originally Posted by capedreamer

Thanks for this. Do you know how Lufthansa's 24 hour cancellation rule applies in this case, in particular if the booking is made through Google Flights?

I booked a ticket issued by LH (220 ticket stock) and operated by LX, with payment made directly through Google Flights. Immediately after booking, I realized I entered the wrong passenger name (thank you, auto complete) and called Lufthansa to change it. Because I needed to change more than 2 letters and the booking was within the 24 hour grace period, the agent assured me I could just cancel on Lufthansa.com and receive a full refund.

The cancellation confirmation I received did not indicate an amount so I called back to confirm, and a second agent also assured me I would get a full refund. But because the ticket itself wasn't booked "through Lufthansa’s online booking channels (i.e. lufthansa.com, weflyhome.com and generationfly.com)", I was hoping someone with experience could provide some extra peace of mind. Thank you!