A short review of my first stay as a Diamond member at Sofitel Berlin Kurfürstendamm.

What is your ALL status?
Diamond

Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
Booked luxury premium room and received a two-category upgrade to junior suite.

How are the rooms?
Very nice. Separated bedroom with king size bed and living room with couch, sofa table, two armchairs, and large writing desk. Bathroom had bathtub, walk-in rainfall shower, double sink, and Hermès products. There was also walk-in closet and second toilet. The junior suite felt almost like a prestige suite, just a little smaller.

What was good and what was bad?

Good:
Service was mostly fantastic, and I was greeted with my name at times. Lots of smiles around the property, especially at breakfast.

Bad:
Lounge food could be improved. Also, while the loyalty treatment was good as such I didn’t feel any difference between this stay as a Diamond member and my previous stays as a Platinum member. (Okay, my status was mentioned once at check-in and in welcome letter but that’s it.)
Service at bar was terrible. Staff (3 persons in almost empty place) showed no interest towards us and once we finally managed to make our order it took ages before our glasses were brought. Nothing was offered with drinks. I mentioned this and was told that nuts are served in the evening only. (We visited the bar at 4:30pm.)

Did you get club lounge access? How was the lounge?
Relaxing space with decent drinks. They serve a few tiny but tasty bites that makes you feel more hungry than full. Breakfast is served until 1pm on weekends which is appreciated. Staff are very relaxed and friendly.

What about welcome drinks, welcome amenities or any other special perks?
Room was ready only in the afternoon but we were let to use the lounge since arrival at 9:30am.
Welcome gift consisted of a fruit platter and Tunisian delicacies. It was okay but nothing special and it has been the same for Platinum members. The amenity should be upgraded for Diamonds in my opinion.
Welcome drink was given for two and it was good for beer, wine or soft drink. Couldn’t use it for a glass of champagne which is pity. Again, the higher status one has the better drink one should be able to get.
Late check-out was granted until 4:30pm after my request.

Value for $ or Vouchers? Would you return?
Despite being one of the cheaper Sofitels, it offers great value for money. I keep returning.