Originally Posted by
thelostshark
I just used the Marriott Bonvoy iPad app to make a reservation using points. It’s for 1 night, category 5 and required 35k points. I’ve made reservations using points before with Starwood, but this was the first time with MB.
I thought they they would just deduct 35k points from my account, but that didn’t happen. I still have the exact same number of points in my account. When I look at the reservation on the app it says I need an ecertificate by the time I check in. How do I get one of those? I can’t see how to convert points to an ecertificate. tls
Is it possible you used a 35k credit card free night accidentally? I think points or CC reservations have said the same on my reservations. Didn't make sense to me either as this "ecertificate" was never to be seen or needed. Must be wording carryover from some system in the past?
Last edited by kalo93406; Jan 12, 2020 at 3:13 pm