Originally Posted by CT-UK
As fir the £100, anything medical related costs one hell of a lot due to a fair amount of paper work involved. Maybe if your friend has travel insurance it will pay out?
Yes there was alot of paperwork to do onboard. She is French so I have suggested she file a claim with French social security. I will call BA to let them know she will require oxygen for the return and have her doctor provide the necessary information.