FlyerTalk Forums - View Single Post - Urgent - offloaded from QR due to illness
Old Jan 10, 2020 | 7:55 pm
  #128  
percysmith
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Originally Posted by Colin
That's a damn compelling Singapore-based travel insurance product for SGD58 that seemingly, in Section 16, would pay SGD20,000 in "additional travel and accommodation expenses resulting from a Specified Cause" like "the Insured Person dying or becoming ill or sustaining Bodily Injury rendering the Insured Person unfit to travel in the opinion of a Physician" under a Superior plan for a week's trip in Australia....If you need a few days to recover from your "toothache" (that caused a QR-hired doctor to deem you unfit for travel), will you convalesce at the nearby Aman, then travel home in the Etihad residence, and start the fight of your life to procure reimbursement?
Singapore consumer protections as it is, I think you'll find the claims adjuster will suddenly quote from a load of internal guidance that you've never seen when you bought the insurance.

At least my HK policy's explicit https://www.citibank.com.hk/english/...-19.pdf#page=9

"(c) Extra Re-routing Costs due to Travel Delay The additional costs incurred by the insured person for the purchase of the one-way economy class travel ticket in order to travel to the planned destination as specified in his/her original itinerary by an alternative public common carrier, up to the maximum benefits stated in the Table of Benefits. This benefit cannot be claimed for more than once for any one (1) insured journey."

Last edited by percysmith; Jan 10, 2020 at 9:03 pm
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