6th time to Aruba, but 1st time actually staying at the Hyatt. I got a good rate (possibly mistake? - all room types were listed as exact same price), so I ended up booking a family suite (for same price as standard room) for last week in May 2020. Couple days later I noticed that Family Suite does not have furnished balcony. Rates had already doubled, so could not rebook room at anywhere near rate I booked at.
Was wondering if at check in, we could "downgrade" to an oceanfront 600 sq. foot room that does have the furnished balcony. Anyone ever had any experience with that? We are Explorist status
Another question - We have always brought a small cooler (holds about 4 or 5 sodas or beers) to the palapas or pool. Is there any problem doing this at the Hyatt?
Also, used Explorist upgrade to obtain the Lounge Upgrade. Hoping it is pretty good.
Not too worried about palapa / pool chair situation. We were at Holiday Inn last year same time, last week in May. Walked through Hyatt several times and notices several empty palapas and chairs around the pool. Hoping it is same this year.
Last edited by sg4515; Jan 10, 2020 at 2:42 pm
Reason: typo