FlyerTalk Forums - View Single Post - Hilton Laundry Lost...Next Steps?
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Old Jan 9, 2020 | 3:18 pm
  #7  
Exiled in Express
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I would be more inclined to ask for the insurance company claim and contact information. As you stated, bill discount is of no use nor appropriate. If the insurance claim was actually made the hotel should not want to be man in the middle.
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