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Old Jan 8, 2020 | 12:39 am
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sualg
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Join Date: Oct 2008
Location: SYD
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BA damaged baggage after leaving airport
Hi all,

recently flew MAN-LHR-SIN-SYD, with hold baggage, on arriving home I discovered my hard shell case was cracked and beyond repair. As I didn’t report this at the baggage claim do I have a leg to stand on. `BA’s website tells me I must report within 7 days but only gives me a mail address in the uk, as I’m based in Australia any letter would not arrive in time to be lodged as I flew last Sat. Any ideas?
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