Originally Posted by
gizayabasu
So for the bookings made prior to the switchover, you can't change it to use a new rate because it'd be a different confirmation number? Since for example, for Marriott, I see I am able to change the reservation to use a different rate, not sure if that creates a new confirmation number upon the action.
If it's Marriott, just go ahead and change the rate yourself (assume date remains the same) via Marriott app or website. I have done this a number of times and always gets 4th night reimbursed without issue (except for longer delay sometimes). This trick also works for scenarios where you filed Best Price Guarantee claim(or LNF as per Marriott) , or if you want to upgrade to Breakfast rate. The best thing about BRG scenario is that SOMETIMES Citi will reimburse you pre-BRG rate
