Using the chat my suspicions were confirmed, the room change was in order to move me from the north tower to the main tower. The main tower is nicer for the most part but a less expensive and smaller room is still a downgrade, though they offered to reinstate the room I had originally booked.
Thanks everyone for their input!
Last edited by zzzliner; Jan 7, 2020 at 3:59 pm
Reason: Adding appreciation for input.