FlyerTalk Forums - View Single Post - Upgrade waitlist / display / clearing issues since PlusPoints changeover

Jan 7, 2020 | 8:14 am

#144

Kacee

A FlyerTalk Posting Legend

Join Date: Apr 2013

Location: PHX

Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)

Posts: 62,155

I applied PlusPoints to a TPAC last night, clearing into PE and waitlisted for Polaris. Interestingly, the app display does not show me cleared into PE, but does show as the one and only pax waitlisted for Polaris. Cabin currently booked 1/50 12 weeks out so I think I may have a shot of clearing

Quote:

Originally Posted by ElieW

But this adds evidence that it's not just the display that is broken. It may not be the actual algorithm that clears upgrades, perhaps plus points are not being applied properly in some cases. I have some indications of this.

I don't think there's any real doubt that in some instances upgrades are not processing properly. The only question in my mind is how widespread this is.

Reply